Privacy Policy
1. Purpose of Collecting Personal Information
The information collected through our website systems helps us:
- Assist customers in exploring and purchasing Thinh Phat brand products.
- Support answering frequently asked questions from users.
- Provide buyers with notifications about new products and promotional programs.
- Review and develop plans to upgrade the content and interface of the website to suit users.
- Conduct customer surveys to improve products and associated services.
- Carry out marketing activities related to Thinh Phat’s products and services.
To access and use our services, you may be required to register personal information
(Email, Full Name, Contact Number, etc.). All information provided must be accurate and
lawful. We are not responsible for any legal issues arising from the information provided by
customers.
We may collect certain information about the number of website visits. This information
includes the number of pages viewed, the number of links accessed, and other information
related to the connection to this website. We also collect information that your web browser
(Browser) uses to access the website, including IP address, browser type, user language,
time, and the addresses that the browser accesses.
2. Scope of Information Use
All personal information collected will only be used by Thinh Phat for one or more of the following purposes:
- Assist users.
- Provide information related to services and suppliers.
- Process orders and supply products and services from the manufacturer.
- We may send information about products, new manufacturers, upcoming events, or recruitment notices if customers subscribe to receive email notifications.
- Additionally, we will use the information provided by customers to help manage
personal accounts, verify, and carry out negotiations related to online payment
transactions of users.
3. Information Retention Period
We will store personal information provided by customers on our internal information portals
during the process of providing products and services or until the purpose of information
collection is completed. In other cases, your information will be deleted upon request to
remove the information provided to us.
4. Address of the Business Collecting and Managing Customer Personal Information
This is the e-commerce website of Thinh Phat: https://www.thinhphatco.com.vn/
Managing Entity: Thinh Phat New Technology One Member Limited Company
Address: 16 Street 12, Phuoc Long B Ward, Thu Duc City, Ho Chi Minh City, Vietnam
Hotline: 0941 197 568
Website: https://www.thinhphatco.com.vn/
Email: info@thinhphatco.com.vn
5. Tools and Means for Users to Access and Edit Personal Data
Customers can contact us via email at info@thinhphatco.com.vn to access, delete, and/or
update their personal data.
6. Commitment to Protecting Customer Personal Information
We employ technical and security measures to prevent unauthorized or illegal access that could lead to the loss of your personal information. When collecting data on the website, we collect your personal information on secure servers. We use a firewall system for the server. When collecting information about electronic payment cards, we encrypt it using Secure Socket Layer (SSL). Although we cannot guarantee 100% security, SSL makes it difficult for hackers to encrypt your personal information.
Customers should not send complete and detailed information about credit or debit cards to us unless it is encrypted. We always maintain physical and electronic safeguards in close connection with the collection and storage of your personal information. Occasionally, we may require identification or related information before disclosing your personal information to you.
In the event that our information storage server is attacked by hackers leading to the loss or leakage of customer personal data, VDS will be responsible for notifying the relevant authorities to conduct investigations and promptly handle the situation, as well as inform customers.
We will keep all online transaction information of members absolutely confidential, including accounting invoices and digital documents in the most secure central data area of VDS.
We advise customers not to share detailed payment information with anyone via email. We are not responsible for any losses you may incur when exchanging personal information or transaction information over the internet or email.
Customers are strictly prohibited from using any program, tool, or other means to interfere with the system to alter the data structure. The dissemination, promotion, or encouragement of any activity that interferes with, destroys, or infiltrates the system’s data is strictly prohibited. Any violations will result in the loss of all benefits and legal prosecution if necessary.
All your transaction information will be kept confidential, but if required by law, we are
obliged to provide this information to legal authorities.
The conditions, terms, and content of this website are governed by Vietnamese law, and the
competent courts of Vietnam will consider any issues.
7. Changes to the Privacy Policy
We reserve the right to modify or supplement this Privacy Policy at any time deemed necessary without the obligation to notify on the website, other media, or directly notify you of the time of modification or supplement; the time of modification or supplement will be clearly stated at the beginning of the Privacy Policy for users to identify.
Internet users who use the website at any time are legally bound by the amendments or supplements at that time; we will always update the latest Privacy Policy on the website.
Each time you access the website, Internet users are responsible for self-checking for amendments or supplements to the Privacy Policy by reviewing the revision time stated at the beginning of the Privacy Policy. The revised or supplemented Privacy Policy is effective immediately when updated on the website.