Thinh Phat

During the time you use the website of Thinh Phat New Technology One Member Limited Company. (hereinafter referred to as “Thinh Phat”), Thinh Phat may collect some of your personal data under the following terms:

1. Scope of Information Collection

1.1 To make purchases at Thinh Phat (placing orders, leaving comments, contacting us, etc.), you may be required to provide certain information, including your email, full name, phone number, address, and other necessary personal data at the time (“Personal Data”). All information provided must be accurate and lawful. Thinh Phat is not responsible for any inaccuracies in the information you provide.

1.2 If you interact with Thinh Phat's website, we may also collect information about your visits, including the number of pages you view, the number of links you click on, and other information related to your connection to Thinh Phat’s site. We also collect information that your browser provides whenever you access our system, including IP addresses, browser types, language settings, times, and the addresses that your browser visits.

2. Purpose of Using Personal Data: The Personal Data collected from you will be used within the following scope

2.1 Order processing: Phone calls/text messages to confirm orders, notify order status & delivery time, confirm order cancellation (if any).

2.2 Sending open letters/thank-you letters, introducing new products, services or promotional programs from Thinh Phat.

2.3 Sending information about product warranties.

2.4 Resolving complaints.

2.5 Implementing Thinh Phat's promotional programs, including promotions organized by Thinh Phat or in collaboration with third parties; information about awarding customers when they win prizes.

2.6 Surveys to improve customer care.

2.7 Verifying identity and ensuring the security of customer’s Personal Data.

2.8 Cases when required by competent state agencies, or mandatory under the law.

2.9 Other reasonable purposes to meet customer requirements.

3. Duration of personal data storage

The data will be stored until a deletion request is received from the customer, unless the law prohibits deletion. In all other cases, customer Personal Data will be kept confidential and stored on Thinh Phat's servers.

4. Parties with access to your personal data

Your Personal Data is committed to being absolutely confidential according to this Policy and is only shared with the following parties to serve the purposes outlined in section 2:

4.1 Delivery partners, telecommunications, internet messaging service providers, financial companies, insurance companies, merchants providing promotional services, merchants collaborating with Thinh Phat to carry out promotional programs, other partners that Thinh Phat collaborates with from time to time to perform tasks within the scope specified in section 2;

4.2 Thinh Phat's affiliated companies (parent company, subsidiaries, and/or companies under the same control as Thinh Phat);

4.3 Thinh Phat's lawyers, consultants, and auditing units;

4.4 Third parties processing Personal Data for Thinh Phat under service contracts from time
to time;

4.5 Other third parties if approved by you at any time.

5. Personal Data processing methods

Personal Data collected through your activities on the system will be stored by third-party systems and kept safe under the management of Thinh Phat.

6. Your rights regarding personal data

You have full rights under the law regarding your personal data.

6.1 You have the right to edit or delete personal data through the following methods:

Call the Hotline 0941 197 568: Thinh Phat will assist in adjusting the information or deleting the information if it is confirmed that the Personal Data you provided or requested to edit/delete is accurate.

Leave a comment or send feedback directly from the system. Thinh Phat will verify the information and contact you to confirm and adjust/delete your information once the information is fully and accurately verified.

6.2 In addition to exercising rights regarding personal data already established on the website as stated in section 6.1, for other rights, you can send an email with an attached request letter specifying your request. After receiving your request, Thinh Phat will inform you of any limitations, consequences, or potential damages before fulfilling your request. Request email: info@thinhphatco.com.vn

7. Unintended consequences or damages related to personal data processing

7.1 Consequences: Personal data may be disclosed to other entities without your consent, or third parties may access your personal data and use it for purposes not agreed upon by you.

7.2 Possible unwanted damages: loss of property; or your honor and reputation may be compromised.

7.3 Other consequences and damages that Thinh Phat cannot foresee due to objective causes.

8. General Provisions

Thinh Phat reserves the right to modify and update this Policy at any time when necessary, with updates published on the system and dated for customers to recognize the latest version.